Information Technology

Information Technology Services and Support

My Account

For account management like password changes and multifactor authentication

Self Service Carolina

For enrollment in the university, classes, personal information management and more

Make a Ticket

For entering helpdesk requests so ITSS may assist you

The University of South Carolina Beaufort Office of Information Technology Services and Support (ITSS) provides a wide array of technology along with related support services and guidance to facilitate the accomplishment of USCB's mission.  Assistance includes phone service, network management, server management, audio visual support, enhanced classroom technology, desktop support and instructional technology. Protecting the security of University assets and data is central to ITSS operations. 

Contact USCB ITSS Helpdesk for Support:

  1. Make an online request: https://helpdesk.uscb.edu.
  2. In unable to enter a request online or for urgent need: call  (843) 208-8086.

Normal Hours of Support

Monday to Thursday:  7:30am to 6:00pm
Friday:  7:30am to 4:30pm 

After Hours Support (Limited Phone-line Monitoring)

Friday:  4:30pm to 6:00pm
Saturday:  11:00am to 6:00pm
Sunday:  11:00am to 6:00pm

 

DUO Guide to Two-Factor Authentication
Click Here for Guide to Multi-Factor Authentication
DUO Guide to Two-Factor Authentication